Legal
Terms of Service
These terms govern your use of the CardSurvive website and the purchase of our products. By using this site or placing an order, you agree to these Terms of Service.
Effective date: 2 April 2026
1. Acceptance of terms
These terms apply to your use of this website and purchases made through it. If you do not agree, you should not use the site or place orders.
2. Website use
You agree to use this website lawfully and not attempt to interfere with security, platform integrity, or other users. You must not submit false, misleading, or fraudulent information.
3. Product information and availability
We aim to keep product descriptions, pricing, imagery, and stock levels accurate. However, errors may occur and stock may change quickly. We may correct errors and update details without prior notice.
4. Orders and pricing
Prices are listed in AUD unless otherwise stated. Submitting an order is an offer to purchase. We may accept or decline orders for reasons including stock unavailability, payment issues, or suspected fraud.
5. Payments
Payments are processed through Stripe. By placing an order, you confirm you are authorised to use the selected payment method and that the billing details provided are accurate.
6. Shipping, returns, and refunds
Shipping timelines, dispatch procedures, and delivery terms are detailed in our Shipping Policy. Return and refund conditions are detailed in our Returns and Refunds Policy.
7. Australian Consumer Law
Nothing in these terms excludes, restricts, or modifies rights or remedies that cannot be excluded under the Australian Consumer Law (ACL) or other applicable laws.
8. Intellectual property
Content on this website, including branding, text, graphics, and media, is owned by or licensed to CardSurvive and must not be copied or used without permission except where permitted by law.
9. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential losses. Where liability cannot be excluded, it is limited as permitted by law.
10. Privacy
Our handling of personal information is set out in our Privacy Policy.
11. Governing law and changes
These terms are governed by the laws of Australia. We may update these terms from time to time by publishing a revised version on this page. Questions can be sent to support@cardsurvive.com.au.