FAQ
Clear answers for collectors before they reach checkout.
Everything buyers usually ask before ordering: fit, protection, checkout security, shipping scope, and support response times.
Which slabs does CardSurvive fit at launch?
The launch lineup includes dedicated protectors for PSA and BGS slabs, plus a shared format for TAG & CGC slabs.
Will the protector scratch or cloud over time?
CardSurvive is designed for clear presentation and everyday handling. While no hard surface is completely scratch-proof, the finish is made to hold up well in normal collector use.
Is the fit tight enough to avoid rattling?
Yes. The product profile is built for a secure, confidence-in-hand fit so slabs feel stable during display, storage, and handling.
Can I keep my slab in a display case with the protector on?
In most setups, yes. CardSurvive is made with display-first clarity in mind. If your case has very tight tolerances, check internal clearance before bulk purchasing.
Are these suitable for shipping cards I sell?
They are built to improve handling confidence and add an extra protective layer for graded slabs. For shipment, pair them with proper padding and sturdy outer packaging.
What is the launch price?
Launch pricing is AUD 34.99 per protector across the current lineup.
Is checkout secure?
Yes. Checkout is powered through Stripe, which provides secure card processing and trusted payment infrastructure.
Do you ship outside Australia?
Current launch shipping is Australia-first. International shipping may be added in a later release.
How fast will support reply?
Support currently targets replies within 1 business day via support@cardsurvive.com.au.
Do you offer wholesale or larger quantity orders?
Yes, wholesale and larger collector orders can be discussed through the contact page.
What if I am not sure which fit I need?
Use the Products page fit labels first. If you still need help, contact support and include your slab type so we can point you to the right option.
Need more detail?
Still deciding on fit or placing a larger order?
Reach out and we can help you choose the right fit profile or talk through larger quantity options.